LM
Lorinda M

1 reviews | Active since Jun 2019

05 Jun 2019, 18:43

Most amazing service ever!

We have utilized FC for the past 8 years and we have always been impressed by their awesome prompt service and feedback as well as their service providers such as Buffulo Tours who never ever failed on delivering exceptional service. Today after 8 years with flight centre I felt so special and appreciated when Sherrine Collins spoiled us with a goodie bag when I collected our travel docs!! Never in the past 8 years have we received a token of appreciation or a goodie bag and a personal message to wish us well on our trip! You are an absolute asset to flight centre and you create return revenue for your company with your exceptional service and personal touch that you add to our travel experience. Thanks a million for your contribution to excellence in a time where you suffered from pneumonia! Xx

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply06 Jun 2019, 06:53
Official
Dear Lorinda 

Thank you for sharing this lovely experience. Sherrine prides herself in delivering amazing customer experience in every interaction and it genuinely warms our hearts to share in this experience. 

We will be sure to share your compliments with Sherrine and to ensure she receives the recognition she deserves. 

~E.M.