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Ekow A

1 reviews | Active since Aug 2012

28 Nov 2015, 10:39

Mismanaged registry

My wife, Laviene Madlala, set up a wedding registry for our honeymoon with flight centre Lynnwood.<br> Our wedding guests were to pay into the flight centre Lynnwood account and our honeymoon would be booked according to the funds received.<br> Many of our guests were told that there was no registry when they called in.<br> Some of our guests informed us about this and we called Lynnwood to correct the issue.<br> It did not stop, guests were constantly turned away when wanting to make payments.<br> Flight centre gave us incorrectly printed flyers which led guests to the wrong flight centre (lone hill) where they were again turned away.<br> As a result, our registry was a failure and many of the guests either didn't pay at all or gave us vouchers for retail shops which is exactly what we were avoiding by creating the registry in the first place.<br> Nonetheless we have had many guests tell us that they paid into the registry but when we asked for a print out only 20 entries reflected. This does not seem like an accurate reflection.<br> We had to request the money and book our own honeymoon in one day needless to say it didn't go well.<br> We are very unhappy with the service we received and we still don't believe that

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