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Nitasha R

1 reviews | Active since Oct 2016

27 Dec 2017, 10:04

Mauritius

I sent through a request for a quotation for travel in February 2018 on 11 December 2017. This was literally in the same week that you "special" to Mauritius was running. I tried to finalise my plans by 13 December 2017 however I was informed that in fact flights under R5000 per person return as indicated on your website, was in fact no longer available. I find this very disappointing and poorly managed. I notice that the advert for cheap flights to Mauritius in February - March 2018 is still on your website. This is really disheartening as I had planned to take my son on holiday there for his first birthday. Whilst I understand that supply and demand dictates what is available, the urgency of confirming payment and booking should be indicated on your website. I feel that your advertising is misleading and quite frankly **********. I would appreciate some feedback on this matter as I have formal communication from your agent pushing me to provide my passport details to basically confirm at a much higher price!

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply02 Jan 2018, 11:04
Official

Dear Nitasha12

Thank you for your comments posted on the Hello Peter website. Kindly provide us with your contact details by emailing ***. We would like to get in touch with you regarding your concerns.

Kind regards

FCTG Team