AF
Annemarie F

1 reviews | Active since Sept 2017

27 Sept 2017, 17:33

Lost R2000 thanks to Flight Centre Centurion

I sent an email to flight centre centurion yesterday at 2:52PM querying a ticket price we were invoiced for that I found for considerably cheaper online. Despite several reminder phone calls, I have had no response as yet, and the online price has now increased. So thanks to the consultant not responding I have now lost out on about R2000!!!!

I am very disappointed with flight centre's customer service. Absolutely shocking.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply27 Sept 2017, 18:36
Official

Dear annemariefischer

Thank you for your comments posted on the Hello Peter site. We confirm that we have been in touch with you directly and appreciate the opportunity afforded to us to further investigate the matter. We sincerely apologise for any inconvenience experienced.

Kind regards

FCTG Team