LA
Leslie A
1 reviews | Active since Jul 2020
11 Jul 2020, 08:10
Lea-Anne Flight Centre
Just before the COVID pandemic spread Lea-Anne Patterson at Flight Centre Richards Bay booked a holiday in Mauritius including the flights and travel insurance. Due to lockdowns being implemented the holiday was cancelled. Lea-Anne handled everything, cancelling the holiday and doing a claim on the insurance. Virtually all monies has been reimbursed. An true asset to her company, keeping me informed at all times during the whole process. I remain eternally grateful.
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Flight Centre South Africa's replyOfficial
12 Jul 2020, 17:52Dear Leslie A
We appreciate such a great commendation of Lea-Anne and her support in assisting with the changes to your booking. We understand that these unprecedented times have brought some disappointment as travel plans have had to change. Nothing has been more important than ensuring that our customers are supported and updated as we navigate COVID-19 together. We will recognise Lea-Anne for creating a positive customer experience and for displaying exceptional service.
We appreciate your support of both Lea-Anne and Flight Centre.
Take care and stay safe.
~Kim
We appreciate such a great commendation of Lea-Anne and her support in assisting with the changes to your booking. We understand that these unprecedented times have brought some disappointment as travel plans have had to change. Nothing has been more important than ensuring that our customers are supported and updated as we navigate COVID-19 together. We will recognise Lea-Anne for creating a positive customer experience and for displaying exceptional service.
We appreciate your support of both Lea-Anne and Flight Centre.
Take care and stay safe.
~Kim
Flight Centre South Africa's reply12 Jul 2020, 17:52
Official
Dear Leslie A
We appreciate such a great commendation of Lea-Anne and her support in assisting with the changes to your booking. We understand that these unprecedented times have brought some disappointment as travel plans have had to change. Nothing has been more important than ensuring that our customers are supported and updated as we navigate COVID-19 together. We will recognise Lea-Anne for creating a positive customer experience and for displaying exceptional service.
We appreciate your support of both Lea-Anne and Flight Centre.
Take care and stay safe.
~Kim
We appreciate such a great commendation of Lea-Anne and her support in assisting with the changes to your booking. We understand that these unprecedented times have brought some disappointment as travel plans have had to change. Nothing has been more important than ensuring that our customers are supported and updated as we navigate COVID-19 together. We will recognise Lea-Anne for creating a positive customer experience and for displaying exceptional service.
We appreciate your support of both Lea-Anne and Flight Centre.
Take care and stay safe.
~Kim