1 reviews | Active since Oct 2011

03 Jul 2023, 12:21

Lazy Agents

I forgot why I don’t book with flight center.They just lazy and rude. The agent that phoned was hostile from the beginning of the call. Sent through 8 queries for different packages but too lazy to do their job - so advised it’s absolutely impossible to get 8 quotes so how do I compare and make a decision. Don’t waste my time and call, rather just ignore the emails like you’ll do majority of the time when you unable to assist.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply03 Jul 2023, 12:29
Official
Dear Sasha, 

Thank you for taking the time to raise your concerns with us and we apologise that your interaction with the agent left you feeling this way. Our Customer Experience team will contact you directly to further discuss and obtain the details. 

~A.C