Josinah Molefe's gift of competence

After a lovely holiday in the Okavango Delta, we were deeply disappointed to discover that Air Botswana had cancelled our flight from Maun to Gaberone with the consequence that we could not make our connecting flight to Cape Town on Air Botswana too. I was very ably assisted by Josinah Molefe who went far beyond the call of duty to sort out the mess by booking us on an Airlink flight and claiming a refund from Air Botswana. Her calm competence inspired confidence in me to make my future travel arrangements through Flight Centre. She is a major asset to your company.