Is Flight Centre hiding something?
Hello. Please help. I am getting the run around on a booking and cannot get to a person to talk to because your bot recognises absolutely nothing - really starting to feel like you are hiding something which I really hope is not true.
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Flight Centre South Africa's replyOfficial
27 Jul 2022, 16:41Dear Felicity C,
Thank you for raising your concerns with us. Our Bot is a self-service platform, however, we are more than happy to assist you with anything you need. We have noted that you have some concerns and our Customer Experience team will be able to assist with answering any questions you have. Please expect communication from the team directly.
We apologise for the frustration you have experienced so far.
~A.C
Thank you for raising your concerns with us. Our Bot is a self-service platform, however, we are more than happy to assist you with anything you need. We have noted that you have some concerns and our Customer Experience team will be able to assist with answering any questions you have. Please expect communication from the team directly.
We apologise for the frustration you have experienced so far.
~A.C
Flight Centre South Africa's reply27 Jul 2022, 16:41
Official
Dear Felicity C,
Thank you for raising your concerns with us. Our Bot is a self-service platform, however, we are more than happy to assist you with anything you need. We have noted that you have some concerns and our Customer Experience team will be able to assist with answering any questions you have. Please expect communication from the team directly.
We apologise for the frustration you have experienced so far.
~A.C
Thank you for raising your concerns with us. Our Bot is a self-service platform, however, we are more than happy to assist you with anything you need. We have noted that you have some concerns and our Customer Experience team will be able to assist with answering any questions you have. Please expect communication from the team directly.
We apologise for the frustration you have experienced so far.
~A.C