Ingrid Coetzee
Ingrid Coetzee is one your worst employer! She just does not sympathize with you, she charges rediculous amounts of money to change a flight ticket, she obviously knew she would charge us more by dragging us from a week ago, and yet we have two unused flight tickets.
She booked my husband and I apart and she didn’t even care to apologize of which she repeated it again and still does not care a damn as long as she’s getting money! She is now charging us more than we expected coz of the manner and her worst attitude she has towards us.
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Flight Centre South Africa's replyOfficial
08 Apr 2022, 13:25Dear Kelebogile T
Thank you for your feedback and for raising your concerns with us. We would never want our customers to feel this way and would appreciate the opportunity to get to the bottom of what went wrong. A Customer Experience Expert will get in touch with you directly to further assist.
~A.C
Thank you for your feedback and for raising your concerns with us. We would never want our customers to feel this way and would appreciate the opportunity to get to the bottom of what went wrong. A Customer Experience Expert will get in touch with you directly to further assist.
~A.C
Flight Centre South Africa's reply08 Apr 2022, 13:25
Official
Dear Kelebogile T
Thank you for your feedback and for raising your concerns with us. We would never want our customers to feel this way and would appreciate the opportunity to get to the bottom of what went wrong. A Customer Experience Expert will get in touch with you directly to further assist.
~A.C
Thank you for your feedback and for raising your concerns with us. We would never want our customers to feel this way and would appreciate the opportunity to get to the bottom of what went wrong. A Customer Experience Expert will get in touch with you directly to further assist.
~A.C