SS
Stephen S
1 reviews | Active since Dec 2014
04 Jul 2019, 16:43
Inaccurate advertising
Do not believe the advertised flight price. Right here when surfing Hello Peter their advert came up advertising a flight from Durban to Cape Town from R389. I immediately phoned their call centre and asked them details of that flight advertised. I was informed there is no such flight available at that price. The ad is dishonest, a reuse to get you to surf their website and against the the rules of the Consument Act, besides being ********* advertising
Helpful (0)
Replies (3)0
Replies (3)
Flight Centre South Africa's replyOfficial
04 Jul 2019, 17:05Dear Stephen
Thank you for sharing your frustration with us.
We would certainly appreciate the opportunity to get to the bottom of your concerns. If you can kindly provide us with your contact details on *** and we will be in contact with you directly.
~E.M.
Thank you for sharing your frustration with us.
We would certainly appreciate the opportunity to get to the bottom of your concerns. If you can kindly provide us with your contact details on *** and we will be in contact with you directly.
~E.M.
Flight Centre South Africa's reply04 Jul 2019, 17:05
Official
Dear Stephen
Thank you for sharing your frustration with us.
We would certainly appreciate the opportunity to get to the bottom of your concerns. If you can kindly provide us with your contact details on *** and we will be in contact with you directly.
~E.M.
Thank you for sharing your frustration with us.
We would certainly appreciate the opportunity to get to the bottom of your concerns. If you can kindly provide us with your contact details on *** and we will be in contact with you directly.
~E.M.
SS
Stephen S's updateReviewer Update
04 Jul 2019, 19:34I will certainly do so. I now see he advert is qualified by "subject to availability", which is fair enough, as the cheap seats usually go very quickly
SS
Stephen S's update04 Jul 2019, 19:34
Reviewer Update
I will certainly do so. I now see he advert is qualified by "subject to availability", which is fair enough, as the cheap seats usually go very quickly
Flight Centre South Africa's replyOfficial
04 Jul 2019, 21:15Hi Stephen
We would still appreciate discussing the matter with you to clarify anything that may appear unclear. We always want our customers to have utmost peace of mind when engaging with us.
K.T
We would still appreciate discussing the matter with you to clarify anything that may appear unclear. We always want our customers to have utmost peace of mind when engaging with us.
K.T
Flight Centre South Africa's reply04 Jul 2019, 21:15
Official
Hi Stephen
We would still appreciate discussing the matter with you to clarify anything that may appear unclear. We always want our customers to have utmost peace of mind when engaging with us.
K.T
We would still appreciate discussing the matter with you to clarify anything that may appear unclear. We always want our customers to have utmost peace of mind when engaging with us.
K.T