NM
Nomthandazo M

1 reviews | Active since Jul 2023

12 Feb 2025, 10:30

I want a refund , it’s not fair

Really bad I ended up losing a lot of money because evening flights were advertised at 06:30 instead of 18:30 now I booked wrong time and only saw when I printed the itenary. I called for assistance to change times they made me pay R450 per person and I had booked for 6 people telling me the other is the difference of which I understand and the rest is for the inconvenience. Whose fault is it for writing times wrong

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply12 Feb 2025, 10:35
Official
Dear Nomthandazo 

Thank you for your feedback. We'd like to get to the bottom of your concerns and provide you with full feedback on the matter. Our Customer Experience team will reach out to you directly to further assist and investigate the matter. 
~A.D