zA
zoliwe A

1 reviews | Active since Nov 2022

23 Nov 2022, 06:49

I need assistance

I have a problem with online booking flight centre staff I don't get any help that I need from them about open ticket

0
Replies (4)
Flight Centre South Africa
Flight Centre South Africa's reply23 Nov 2022, 07:37
Official
Dear Zoliwe A, 

We sincerely apologise for your frustration and would appreciate the opportunity to get to the bottom of this for you. Our Customer Experience team will make contact with you to gather all the needed information and assist further. Please expect direct communication from them. 

Thank you for bringing your concerns to our attention. 
~A.C 
zA
zoliwe A's update23 Nov 2022, 07:56
Reviewer Update
I will appreciate to heay from you.thanx
Flight Centre South Africa
Flight Centre South Africa's reply23 Nov 2022, 08:23
Official
Dear Zoliwe, 

We will definitely get in touch with you. 
~A.C 
Flight Centre South Africa
Flight Centre South Africa's reply24 Nov 2022, 14:20
Official
 Dear Zoliwe A

Thank you for reaching out to us and affording us the opportunity to review your concerns.

Records indicate our Online Support team have since been in contact with you to provide you with the options you have for your travel. Your feedback in this regard has also been noted. 

Our Online Support team remains at your disposal once you are ready to rebook.

We trust you will find the above in order.

Kind Regards ~T.M