Horrific experience with flight centre

I contacted flight centre via email and for more than a week no answer. I then decided to visit a flight centre branch as i was getting no answers via email. I then spoke to a lady who sent me the packages i wanted via email and i asked her a few times to send different packages and again, no answer. I then contacted a different agent for the third time who sent me new packages and i confirmed i wanted to book and YET AGAIN no reply. I then contacted her directly via whatsapp a week later and she told me the deal that i was interested in expired and sent me new packages that were R4000 more than the original price i was interested in.

I have finally made a decision and decided to refuse the new offers presented to me. If the original offer presented had been accepted like I requested, I would've been very happy. Unfortunately, I was left with zero replies over and over again. I do not believe business should be done this way, and I am honestly baffled how flight center employees treat their customers. This was also my first time trying to book something via any travel agent. I am disgusted and disappointed by this kind of service. Friends and family of mine will not get any recommendations from me and will know how my experience went.