LS
Lynette S
1 reviews | Active since Mar 2013
14 Dec 2025, 11:41
Horrible service, they keep promising to call back, no assitance,
I have a flight booking which i have been trying to change since Saturday. I have called multiple times, they tell me that they will get back to me and they don’t!!! This is very bad service. I will never use this agent again.
Helpful (0)
Replies (2)0
Replies (2)
Flight Centre South Africa's replyOfficial
15 Dec 2025, 12:44Good day Lynette
We are sorry to hear about the service delay. A Customer Experience Expert will be in contact with you to further assist.
Kind Regards
~T.M
We are sorry to hear about the service delay. A Customer Experience Expert will be in contact with you to further assist.
Kind Regards
~T.M
Flight Centre South Africa's reply15 Dec 2025, 12:44
Official
Good day Lynette
We are sorry to hear about the service delay. A Customer Experience Expert will be in contact with you to further assist.
Kind Regards
~T.M
We are sorry to hear about the service delay. A Customer Experience Expert will be in contact with you to further assist.
Kind Regards
~T.M
Flight Centre South Africa's replyOfficial
23 Dec 2025, 10:27Dear Lynette
Thank you for reaching out to us.
Our intention would never be to intentionally inconvenience our customers or to cause unnecessary frustration and we regret that this was not translated in the interaction with you.
Our Online Support team have since confirmed your required changes.
We trust you will find the above in order and remain at your disposal.
Kind Regards
~T.M
Flight Centre South Africa's reply23 Dec 2025, 10:27
Official
Dear Lynette
Thank you for reaching out to us.
Our intention would never be to intentionally inconvenience our customers or to cause unnecessary frustration and we regret that this was not translated in the interaction with you.
Our Online Support team have since confirmed your required changes.
We trust you will find the above in order and remain at your disposal.
Kind Regards
~T.M