JM
Jürgen Meusel

1 reviews | Active since May 2018

25 Mar 2020, 13:30

Helping us when we needed it most

Laiken Nebel has been most helpful whenever we make a booking for our international trips. However, Laiken has gone above and beyond the call of duty assisting us with our re-bookings due to the travel restrictions caused by the virus outbreak. When time was of the essence, she stuck by us and making it happen that we got out of Europe just in time. Laiken like so many of here colleagues must have been totally overloaded - yet she managed, after hours to help us. A huge big thank you to Laiken - we will not so easily forget this. THANK YOU!!

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply25 Mar 2020, 13:57
Official
Dear  Jürgen M

We appreciate such a great review of your experience with Laiken. We understand that this is a very challenging time and are delighted to hear that Laiken was available to support you in a manner which is consistent with our core values. 

We appreciate your support of both Laiken and Flight Centre and look forward to making travel a reality once again in the future. 

~K.T