CK
Craig K

1 reviews | Active since May 2009

20 Sept 2020, 22:47

Great Job Flight Centre

We booked with Flight Centre a couple of weeks before the lockdown and then, when it took effect we expected the worst for our travel plans. Flight Centre kept communicating with us even if is was just to say "hello".. Lay-May Adams was the person who assisted us from the start, and what a pleasure to deal with her... Always professional and personable... When we do book next, we will be in touch because as a company they did 3 things well... They hired good people (La-May); they communicated; they took care of us as their clients.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply21 Sept 2020, 07:04
Official
Dear Craig

We fully understand the value of being supported every step of the way during what has been a challenging time. Above all, we value your experience as our customer and we are so thrilled to hear that La-May offered an experience that reflected this. 

We know we have a gem in our midst in La-May and we will be sure to celebrate this great compliment with the Tygervalley senior management team. 

Thank you for entrusting both Flight Centre and La-May with your holiday and for your lovely endor*****t, it truly means the world to us. 

Take care and stay safe. 

~Emily