CB
Charmaine B

1 reviews | Active since Aug 2020

24 Mar 2021, 12:24

Great BIG THANK YOU NICOLAS!!

<div>Hi HP, I would just like to thank Nicolas Botha for his truly professional and quick response to my request for Postponing my flight from NY, after I struggled to get into contact with the Branch I purchased my ticket from, which was Cradlestone Mall. Nicolas responded on the website from AMAMZIMTOTI of all places and sorted my problem out within a few hours. Thank you again Nicolas. I shall certainly use Flight Centre again, thanks to you!!! Keep up the good work!!</div>

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply24 Mar 2021, 12:44
Official
Dear Charmaine 

Thank you very much for the positive review.  We enjoy celebrating positive customer service experiences and we will be sure to acknowledge Nicholas for his outstanding service. We have noted that you rated the interaction with a 1- star. Please let us know if there is anything we could have done to get a 5-star rating from you in this instance. 

Take care. 
~Angela