Frustrating service. they put money first forgetting to put service first

<p>I AM ON A WORK TRIP AROUND SOUTH AFRICA AND HAVE USED FLIGHT CENTRE AS AN AGENT TO PREPARE ACCOMOCADATION, CAR RENTAL AND FLIGHTS FOR ME AS THEY WERE THE CHEAPEST OUT OF ALL QUOTATONS I RECEIVED. </p> <p> </p> <p><br />I COULD NOT GET A CAR BECAUSE I DO NOT HAVE A CREDIT CARD- I WAS TOLD ONLY WHEN THE PAYMENT WAS DONE. I WAS NEVER TOLD ABOUT A CREDIT CARD INITIALLY WHEN QUOTATIONS WERE BEING DONE. </p> <p> </p> <p><br />I THEN REQUESTED THAT THEY RQUEST FOR A REFUND FROM TEH CAR RENTAL, THE CAR RENTAL PEOPLE HAVE AGREED AND WILL REFUND FLIGHT CENTRE. </p> <p> </p> <p><br />I HAD BOOKED FOR AN EARLIER FLIGHT BEACUSE IT SEEMED POSSIBLE TO LEAVE ACCORDING TO THE PROGRAMME WE WERE GIVEN AT THE CONGRESS I AM ATTENDING. NOW WHAT IS HAPPENNG IS THAT I HAVE TO LEAVE LATER BECAUSE THINGS HAVE CHANGED ON THE PROGRAMME. I REQUESTED FOR FLIGHT CHANGE AT FLIGHT CENTRE AND THAT THE MONEY FROM CAR RENTAL CAN COVER FOR FLIGHT CHANGE CHARGES. FLIGHT CENTRE REFUSED AND ONLY TOLD ME THEY WILL ONLY GET THE MONEY IN A WEEK OR 2.</p> <p> </p> <p><br />AT THE END OF THE DAY-THEY WILL BE GETTING THE MONEY FROM CAR RENTAL! WHY CANT I BE ASSITED FOR FLIGHT CHANGE??????? IT IS SOOOOO FRUSTRATING. I GAVE THEM BUSINESS, CAN'T THEY NOW TRY THEIR BEST TO MAKE SURE THAT I AM HAPPY AS A CUSTOMER?????</p> <p> </p> <p><br />I DO NOT THINK THAT I WOULD USE FLIGHT CENTRE AGAIN! NEVER! IT IS ALL ABOUT MONEY MONEY MONEY! </p> <p>the only good i can say about them is that they are extremely fast with quotation and they do ask you were you would like stay, flight you would like to use. </p>