PR
Priya R

1 reviews | Active since Oct 2021

06 Oct 2021, 20:16

Frustrating Experience

We have been having such a frustrating experience in trying to rebook flights which was postponed due to covid. It feels like its such an effort for the agents to assist us. It would be easier to find out i formation and book thing yourself as opposed to going through flight centre.

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply07 Oct 2021, 06:35
Official
Dear Priya R 

We are truly sorry to learn about your disappointing experience. We would never want this for you and would like to understand how this could have gone differently. 

Our Customer Experience team will be in touch with you directly to get further information. 

~E.M.