SG
Satto G

1 reviews | Active since Oct 2017

16 Oct 2018, 13:28

Flight Centre Woodlands - Pretoria

Worst service ever experienced in a Flight Centre office. they Cant do Price beat because the flight is not originating from SA and cannot book ticket for me at the same rate it shows on their website. They advised I should go book online and make online payment. Never do they know that a close relation of mine used to work for Flight centre and I know how this is done.

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply16 Oct 2018, 13:46
Official

Dear Sattogold75

Thank you for your feedback posted on the Hello Peter website.

The terms & conditions for our Lowest Airfare Guarantee can be found on our website. The terms & conditions mention that we are unfortunately not able to beat fares that do not originate in South Africa. The terms & conditions furthermore mention that we do not price beat quotation obtained from one of our stores or obtained on the Flight Centre website.

We will be in touch directly to address your concerns. We apologise for any inconvenience experienced.

FCTG Team