cA
cassim A
1 reviews | Active since Feb 2011
08 Nov 2019, 17:31
Flight centre sucks
I booked international flights with flight centre this week. The consultant assured me that she would link my two separate bookings, one local and the other international so that I would not have any problems with the baggage issue. After paying for the booking she is totally avoiding my phone calls. Even asking for the supervisor does not help because the consultants cover for each other. Avoid them at all costs. And they are not cheap either.
Helpful (0)
Replies (6)0
Replies (6)
Flight Centre South Africa's replyOfficial
08 Nov 2019, 21:05Dear Cassim A
We regret that you have had a disappointing experience with us. We would like to get to the bottom of the matter for you. Please provide us with more detail by emailing us at ***.
-K.T
We regret that you have had a disappointing experience with us. We would like to get to the bottom of the matter for you. Please provide us with more detail by emailing us at ***.
-K.T
Flight Centre South Africa's reply08 Nov 2019, 21:05
Official
Dear Cassim A
We regret that you have had a disappointing experience with us. We would like to get to the bottom of the matter for you. Please provide us with more detail by emailing us at ***.
-K.T
We regret that you have had a disappointing experience with us. We would like to get to the bottom of the matter for you. Please provide us with more detail by emailing us at ***.
-K.T
cA
cassim A's updateReviewer Update
08 Nov 2019, 21:18You have my phone number. Are you guys so cheap that you cannot call me?
cA
cassim A's update08 Nov 2019, 21:18
Reviewer Update
You have my phone number. Are you guys so cheap that you cannot call me?
Flight Centre South Africa's replyOfficial
08 Nov 2019, 21:50Dear Cassim A
Your contact details are not reflecting. You are welcome to send your mobile number to the email provided and we will gladly give you a call.
-K.T
Your contact details are not reflecting. You are welcome to send your mobile number to the email provided and we will gladly give you a call.
-K.T
Flight Centre South Africa's reply08 Nov 2019, 21:50
Official
Dear Cassim A
Your contact details are not reflecting. You are welcome to send your mobile number to the email provided and we will gladly give you a call.
-K.T
Your contact details are not reflecting. You are welcome to send your mobile number to the email provided and we will gladly give you a call.
-K.T
cA
cassim A's updateReviewer Update
08 Nov 2019, 21:58There is no email address.
cA
cassim A's update08 Nov 2019, 21:58
Reviewer Update
There is no email address.
Flight Centre South Africa's replyOfficial
09 Nov 2019, 12:46Dear Cassim A
We confirm that we have spoken with you this morning and that we will be investigating the matter for you. We regret that you have had a disappointing experience with us and commit to resolving the matter amicably for you.
~K.T
We confirm that we have spoken with you this morning and that we will be investigating the matter for you. We regret that you have had a disappointing experience with us and commit to resolving the matter amicably for you.
~K.T
Flight Centre South Africa's reply09 Nov 2019, 12:46
Official
Dear Cassim A
We confirm that we have spoken with you this morning and that we will be investigating the matter for you. We regret that you have had a disappointing experience with us and commit to resolving the matter amicably for you.
~K.T
We confirm that we have spoken with you this morning and that we will be investigating the matter for you. We regret that you have had a disappointing experience with us and commit to resolving the matter amicably for you.
~K.T
cA
cassim A's updateReviewer Update
09 Nov 2019, 12:54Thanks to Kim for the speedy response. I appreciate your effort to resolve the matter.
you have restored my faith in the company.
you have restored my faith in the company.
cA
cassim A's update09 Nov 2019, 12:54
Reviewer Update
Thanks to Kim for the speedy response. I appreciate your effort to resolve the matter.
you have restored my faith in the company.
you have restored my faith in the company.