DR
Diane R
1 reviews | Active since Jan 2021
28 Nov 2022, 17:18
Flight Centre South Africa
Terrible online booking system, fob off problems on the airlines and response time is unacceptable. Wouldn’t recommend.
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Replies (2)
Flight Centre South Africa's replyOfficial
28 Nov 2022, 17:52Dear Diane
Thank you for your review and for letting us know of your disappointment. We would like to look into this for you and get to the bottom of your concerns. Our Customer Experience team will get in touch with you directly tomorrow to further assist.
~A.C
Thank you for your review and for letting us know of your disappointment. We would like to look into this for you and get to the bottom of your concerns. Our Customer Experience team will get in touch with you directly tomorrow to further assist.
~A.C
Flight Centre South Africa's reply28 Nov 2022, 17:52
Official
Dear Diane
Thank you for your review and for letting us know of your disappointment. We would like to look into this for you and get to the bottom of your concerns. Our Customer Experience team will get in touch with you directly tomorrow to further assist.
~A.C
Thank you for your review and for letting us know of your disappointment. We would like to look into this for you and get to the bottom of your concerns. Our Customer Experience team will get in touch with you directly tomorrow to further assist.
~A.C
Flight Centre South Africa's replyOfficial
01 Dec 2022, 14:33 Hi Diane,
Thank you again for your review. We brought your case to the attention of Flight Centre's Customer Experience department. We can confirm that the Customer Experience Expert and our Online Support Team have provided feedback and followed the guidance and advice of the supplier relating to your specific travel arrangements and concerns.
~R.N.
Thank you again for your review. We brought your case to the attention of Flight Centre's Customer Experience department. We can confirm that the Customer Experience Expert and our Online Support Team have provided feedback and followed the guidance and advice of the supplier relating to your specific travel arrangements and concerns.
~R.N.
Flight Centre South Africa's reply01 Dec 2022, 14:33
Official
Hi Diane,
Thank you again for your review. We brought your case to the attention of Flight Centre's Customer Experience department. We can confirm that the Customer Experience Expert and our Online Support Team have provided feedback and followed the guidance and advice of the supplier relating to your specific travel arrangements and concerns.
~R.N.
Thank you again for your review. We brought your case to the attention of Flight Centre's Customer Experience department. We can confirm that the Customer Experience Expert and our Online Support Team have provided feedback and followed the guidance and advice of the supplier relating to your specific travel arrangements and concerns.
~R.N.