Flight Centre Sandton City poor customer service

<p>I bought a return ticked from JHB to Heathrow. The outward leg of the journey was fine, no issues. While in the UK I needed to delay my return which was scheduled for 23 June 2017. I contacted the airline who said they could not assist and that I had to go to Flight Centre. I went to Flight Centre here in the UK and they said they could not assist and that I had to go back to Flight Centre Sandton City. On 20 June 2017 I contacted the Flight Centre Sandton City agent and requested a date change to early August 2017. </p> <p> </p> <p>As of today 14 July 2017 I still do not have a return flight booked. After eventually giving up on the agent I have spoken with 2 other senior staff with no progress so far. The fist senior member of staff was able to get me a costing (R3500) to change the date on 07 July 2017 but the link they sent me to do the payment did not work. After multiple requests for a new link I received a new link today only for the cost to go up by another R2000. Now my full airfare return was R10k. Paying R5500 to change the date is utterly rediculous. </p> <p> </p> <p>Now I'm stuck in the UK with no way to get back to SA without paying an extra 50%!!!</p>