MN
Marijke N

1 reviews | Active since Oct 2019

29 Oct 2019, 03:44

Flight Centre Richards Bay rocks!

It was wonderful to deal with Lea-Anne Patterson in Richards Bay, whose service was swift and efficient, despite the fact that I am located in a different country and time zone. Her immediate follow-ups made me realize I had not received a particular urgent email link, which means we could rectify the problem. Really appreciate such professionalism!

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply29 Oct 2019, 05:26
Official
Dear Marijke

Crossing time-zones and oceans to ensure her customers receive the best possible service is exactly what Lea-Anne is about. We really appreciate the time you have taken to share this great feedback and the detail on your experience. 

We will definitely share this heartwarming compliment with Lea-Anne and her senior management to ensure she receives the deserved praise. 

~E.M.