MC
Michael C

1 reviews | Active since Apr 2020

07 Apr 2020, 14:46

Flight Centre online

Warning. Never book a flight using Flight Centres website. If you have any queries you cannot go into a store because the staff refuse to help you because you are an online customer. If you try to phone online support there is no answer. I booked our flights in December 2019 for June 2020 and because of the virus we won't be able to fly. I need a refund or a voucher but cannot get hold of anyone.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply07 Apr 2020, 15:21
Official
Dear Michael C

We appreciate you bringing this matter to our attention. We understand that this has been a frustrating experience for you and we are truly sorry. We would like to resolve this as quickly as possible for you. Please send your contact details through to *** so that we can assist.

~K.T