CL
CHRISTILLE L
1 reviews | Active since Sept 2010
25 Aug 2021, 14:45
Flight Centre not beating prices as advertised.
According to the website Flight Centre gives 'The lowest price Guarantee' but I have not been able to secure the same price as the one advertised by the airline. Is this just an empty promise?
Helpful (0)
Replies (2)0
Replies (2)
Flight Centre South Africa's replyOfficial
25 Aug 2021, 15:09Dear Christille L
We appreciate you taking the time to share your experience with us. We would of course never want your experience to be one of disappointment and we would want to understand what went went wrong here.
Our Customer Experience team will be in touch to gather more information and to get to the bottom of your concerns.
~E.M.
We appreciate you taking the time to share your experience with us. We would of course never want your experience to be one of disappointment and we would want to understand what went went wrong here.
Our Customer Experience team will be in touch to gather more information and to get to the bottom of your concerns.
~E.M.
Flight Centre South Africa's reply25 Aug 2021, 15:09
Official
Dear Christille L
We appreciate you taking the time to share your experience with us. We would of course never want your experience to be one of disappointment and we would want to understand what went went wrong here.
Our Customer Experience team will be in touch to gather more information and to get to the bottom of your concerns.
~E.M.
We appreciate you taking the time to share your experience with us. We would of course never want your experience to be one of disappointment and we would want to understand what went went wrong here.
Our Customer Experience team will be in touch to gather more information and to get to the bottom of your concerns.
~E.M.
Flight Centre South Africa's replyOfficial
30 Aug 2021, 10:06Dear Christille L
Thank you again for affording us the chance to provide you with clarity and to look into your concerns. We wish to extend our heartfelt apologies for any confusion surrounding the Lowest Price Guarantee policy.
We understand that this had caused some disappointment and can only sincerely thank you for the chance to still afford assistance with the travel you had hoped to book, aligned with the Lowest Price Guarantee offer.
~E.M.
Thank you again for affording us the chance to provide you with clarity and to look into your concerns. We wish to extend our heartfelt apologies for any confusion surrounding the Lowest Price Guarantee policy.
We understand that this had caused some disappointment and can only sincerely thank you for the chance to still afford assistance with the travel you had hoped to book, aligned with the Lowest Price Guarantee offer.
~E.M.
Flight Centre South Africa's reply30 Aug 2021, 10:06
Official
Dear Christille L
Thank you again for affording us the chance to provide you with clarity and to look into your concerns. We wish to extend our heartfelt apologies for any confusion surrounding the Lowest Price Guarantee policy.
We understand that this had caused some disappointment and can only sincerely thank you for the chance to still afford assistance with the travel you had hoped to book, aligned with the Lowest Price Guarantee offer.
~E.M.
Thank you again for affording us the chance to provide you with clarity and to look into your concerns. We wish to extend our heartfelt apologies for any confusion surrounding the Lowest Price Guarantee policy.
We understand that this had caused some disappointment and can only sincerely thank you for the chance to still afford assistance with the travel you had hoped to book, aligned with the Lowest Price Guarantee offer.
~E.M.