EM
Emma M
1 reviews | Active since Aug 2020
23 Sept 2024, 14:38
Flight Centre Cresta Great Customer Experience
I had an amazing customer experience thanks to Mr Johan van Nieuwenhuizen.I had a voucher that expired a day after I wanted to use it.I was really distressed on the possible outcome but he assured me he would check in with the General Manager and revert.True to his word, he helped me with reactivation and immediately assisted with flight bookings and some savings at the same time.Great customer journey, very,very professional.I recommend Flight Centre Cresta any day! Johan I am really grateful for all your help.Keep up the great work
Helpful (0)
Replies (1)0
Replies (1)Flight Centre South Africa's replyOfficial
23 Sept 2024, 15:23Thank you for reviewing your experience with Johan, Emma! We really appreciate it. We'll be sharing this with him and his team, so they know his efforts are appreciated. ~L.V
Flight Centre South Africa's reply23 Sept 2024, 15:23
Official
Thank you for reviewing your experience with Johan, Emma! We really appreciate it. We'll be sharing this with him and his team, so they know his efforts are appreciated. ~L.V
