kK
kathrada K

1 reviews | Active since Oct 2016

31 May 2026, 13:58

FLIGHT CENTRE BIG RED SALE IS NOTHING BUT COLD, CALCULATING CLICK-BAIT.

FLIGHT CENTRE BIG RED SALE IS NOTHING BUT COLD, CALCULATING CLICK-BAIT.

On Friday morning I phoned them for a quote on their 12 night trip to Hanoi. Ryan Moodley responded within 2 hours with a pdf quote for R51k for 2.

When i message him for the payment link, later the SAME DAY, at 4 pm, he changed the price to to 68k.

Does management support this gouging? Let's see their response.

[Dated pdf and WhatsApp trail available]

Who knows, he may be doing me a big favour by putting me off : Is travel via UAE safe? The war can't end as Trump hides from the Epstein pedo files, and Netanyahu from his court cases. Maybe they are hoping the upcoming world cup will divert enough to remove it off the world's attention and conscience?

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Replies (2)
Flight Centre South Africa
Flight Centre South Africa's reply01 Jun 2026, 08:15
Official
Dear Ismail 

Thank you for reaching out. We're sorry to hear about your frustration with the pricing change.

Travel pricing is dynamic and changes in real time based on live availability, especially during high-demand sale periods. Quotes are indicative at the time they're sent and aren't locked in until payment is made and booking is confirmed. In this case, availability and or the Rate of Exchange likely shifted between morning and afternoon, which unfortunately affected the price. This isn't gouging - it's how real-time inventory works across the travel industry.

That said, we understand how disappointing that is. If you'd like, we can have our Customer Experience team review your quote and see if there are any alternatives or flexibility we can find and offer. Please email ***. 
~A.D 

kK
kathrada K's update02 Jun 2026, 15:17
Reviewer Update
Beware! It wasn't morning to afternoon. but SAME afternoon! AT 15:25 Ryann assured me, IN WRITING, that my final figure was R50,963. At 16:04 he changed the price to to 78k ! Disabuse me of the notion that this reply is not a palliative PR con job to lull & gull other readers. Just looking at the other ratings with deposits Not returned since April should be red flag enough! PRICE CHANGED IN UNDER 30 MINUTES is Not a con job? Refer this to management & not the PR dept