1 reviews | Active since Feb 2019
Flight Center refund.
I requested a refund on my tickets bought in 2019 due to covid as we had to depart in June 2020. I asked for a refund in June 2021 as the new dates i requested after travel ban was over were not available hence the refund. It has been almost 20 months since my request and every time i am the one whom needs to follow up with Flight Center Montana Pretoria. Lietha Vermaas the lady from Flight Center has been nothing but disappointing and useless and i wonder sometimes how on earth has she still have a job with Flight Center. I pose a challenge to Flight Center head office please let us have a disciplinary hearing for Lietha Vermaas and i will gladly come to your offices and personally be a witness to her appalling service.
Thank you for taking the time to raise your concerns and provide feedback on this platform. We've taken note of your concerns about the refund and will raise this for you immediately. We sincerely apologise for this and can assure you that your feedback will be submitted to the relevant stakeholders.
~ L.V
Thank you for taking the time to raise your concerns and provide feedback on this platform. We've taken note of your concerns about the refund and will raise this for you immediately. We sincerely apologise for this and can assure you that your feedback will be submitted to the relevant stakeholders.
~ L.V
On behalf of Flight Centre Travel Group, we genuinely regret the frustration caused by this delay in refunding you and hope that it has not negatively altered your view of our brand.
We trust you will find the above in order and remain at your disposal. ~C.M
On behalf of Flight Centre Travel Group, we genuinely regret the frustration caused by this delay in refunding you and hope that it has not negatively altered your view of our brand.
We trust you will find the above in order and remain at your disposal. ~C.M