PS
Pieter S
1 reviews | Active since Jul 2019
30 Jul 2019, 11:10
Flight center poor knowledge
Do not and I cannot emphasize strong enough do not go through flight center when booking on Emirates. I asked for seat allocation was refused by flight center stating I can only do with emirates. Emirates says I cannot with them because flight center owns the booking. So at airport I cannot upgrade as the booking belongs to flight center. Flight center has poor knowledge of Emirates policies and did not keep up to date with changes in system. Book your own way
Helpful (0)
Replies (1)0
Replies (1)
Flight Centre South Africa's replyOfficial
30 Jul 2019, 11:33Dear Pieter
We understand that what you are describing was a very frustrating experience and that is most certainly not what we want for our customers.
If you can kindly provide us with more information on *** so that we can get to the bottom of your experience and how we could have done things differently.
~E.M.
We understand that what you are describing was a very frustrating experience and that is most certainly not what we want for our customers.
If you can kindly provide us with more information on *** so that we can get to the bottom of your experience and how we could have done things differently.
~E.M.
Flight Centre South Africa's reply30 Jul 2019, 11:33
Official
Dear Pieter
We understand that what you are describing was a very frustrating experience and that is most certainly not what we want for our customers.
If you can kindly provide us with more information on *** so that we can get to the bottom of your experience and how we could have done things differently.
~E.M.
We understand that what you are describing was a very frustrating experience and that is most certainly not what we want for our customers.
If you can kindly provide us with more information on *** so that we can get to the bottom of your experience and how we could have done things differently.
~E.M.