tR
tanja R
1 reviews | Active since Aug 2012
30 Apr 2025, 09:20
FLIGHT CENTER ONLINE THE WORST!!!
Flight center online is terrible. I had a booking made and they took the payment, but then showed sold out. Made a booking again, payment was taken AGAIN, and no booking!!! Luckily 1 payment was reversed the next day, but i have been battling to get the other payment back now for 5 days!!!! How do you make an online booking, take payment, and THEN show sold out!!!!! R55 000 later!!!! When I phoned the online number, it put me through to an agency that could not help me at all. Tried emails, but still no response. WORST SERVICE EVER!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Flight Centre South Africa's replyOfficial
30 Apr 2025, 09:37Dear Tanja
Thank you for taking the time and for sharing your concerns with us. We sincerely apologise for how this experience has left you feeling and would like to get to the bottom of it. Our Customer Experience team will reach out to you directly to further assist.
~A.D
Thank you for taking the time and for sharing your concerns with us. We sincerely apologise for how this experience has left you feeling and would like to get to the bottom of it. Our Customer Experience team will reach out to you directly to further assist.
~A.D
Flight Centre South Africa's reply30 Apr 2025, 09:37
Official
Dear Tanja
Thank you for taking the time and for sharing your concerns with us. We sincerely apologise for how this experience has left you feeling and would like to get to the bottom of it. Our Customer Experience team will reach out to you directly to further assist.
~A.D
Thank you for taking the time and for sharing your concerns with us. We sincerely apologise for how this experience has left you feeling and would like to get to the bottom of it. Our Customer Experience team will reach out to you directly to further assist.
~A.D