RP
Rhyn P
1 reviews | Active since Mar 2020
15 Apr 2020, 14:57
Flight Center not attending my request after numerous attempts
I have now sent numerous emails and left messages at the call center for Darren to email me or call me for feedback. I have been trying since 26th March to resolve this. I left a message yesterday at 12:38 PM. Today I cannot get through to the call center either. It just cuts me off. Darren is not coming back and providing me with feedback so I am at a loss of what is happening. All I require is some feedback. Is there anyone else who can assist me? Your website does not allow me to adjust my flight or does it?
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Flight Centre South Africa's replyOfficial
15 Apr 2020, 15:18Dear Rhyn P
We regret that you have had a negative experience with us, especially at a time where we are committed to supporting our customers who need to amend their travel bookings. One of our Customer Experience Team will be in touch with you shortly to assist further.
Once again, we are truly sorry for disappointing you.
~Kim
We regret that you have had a negative experience with us, especially at a time where we are committed to supporting our customers who need to amend their travel bookings. One of our Customer Experience Team will be in touch with you shortly to assist further.
Once again, we are truly sorry for disappointing you.
~Kim
Flight Centre South Africa's reply15 Apr 2020, 15:18
Official
Dear Rhyn P
We regret that you have had a negative experience with us, especially at a time where we are committed to supporting our customers who need to amend their travel bookings. One of our Customer Experience Team will be in touch with you shortly to assist further.
Once again, we are truly sorry for disappointing you.
~Kim
We regret that you have had a negative experience with us, especially at a time where we are committed to supporting our customers who need to amend their travel bookings. One of our Customer Experience Team will be in touch with you shortly to assist further.
Once again, we are truly sorry for disappointing you.
~Kim