FLIGHT CENTER HAS BIG PROBLEMS REFUNDING MONEY

IN JUNE 2015, I DECIDED TO USE FLIGHT CENTER FOR A TRIP TO CHINA. I NORMALLY BOOK MY OWN FLIGHTS BUT LIKED THE IDEA THAT THEY WOULD DO THE FOOTWORK FOR THE CHINESE VISA. AFTER BUYING MY PLANE TICKETS AND SUBMITTING MY PASSPORT, THE CHINESE EMBASY REJECTED MY VISA APPLICATION BECAUSE OF RELIGOUS REASONS. I HAD TO CANCEL MY TRIP, AND THE PEOPLE AT FLIGHT CENTER TOLD ME I WOULD BE PENALIZED BUT WOULD GET SOME MONEY BACK. <br> <br> THE PROBLEM STARTED WHEN I TRIED TO GET THE R3000 BACK FOR THE VISA. FLIGHT CENTER USES ROSA VISA SERVICE RUN BY MALCOLM MADURAY ***). AFTER TWO WEEK OF NO ONE TELLING ME WHAT WAS HAPPENING, I FINALLY CONTACTED MR MADURAY AND HE INFORMED ME THAT FLIGHT CENTER TOOK R1000 OF THE VISA FEE OFF THE TOP, AND HE CHARGES R500 PER PERSON, SO I WILL ONLY BE GETTING A REFUND OF AROUND 1000 R FOR SERVICES HE NEVER FULFILLED. I INFORMED TRAVEL CENTER WHAT MR MADURAY HAD TOLD ME, AND THEY REP**** \WE DON'T KNOW WHY HE IS TELLING YOU THAT"THEY THEN SAID THEY WERE NOT THE ONES THAT TOOK MY MONEY"