GB
Garnett B

1 reviews | Active since Oct 2009

01 Oct 2017, 11:40

Flight Cancellation - ***

I had booked this return ticket to Dubai on 19 September. Payment of some R8000. Now - less than 1 month later Idue to unforseen circumstances I need to cancel. This cancellation fee is more than 50% of the ticket price!!! Total R 4150.00. Really!!!!! All this money for a few key strokes!!! And then to be told that the refund can take up to 12 Weeks!!!!! I was told the Flight Centre needs to wait for the refund from the airline. No ticket gets issued without the money in the bak - I get that....so why not refund me immidiately? What a *******. I don't for 1 minute believe that thsi total cost is levied by the airline. I most cetainly will not make use of Flight centre again now will ever recommend it to anyone...what a *******!!!1

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply02 Oct 2017, 11:00
Official

Dear garnettb

Thank you for your comments posted on the Hello Peter website. We will be in touch with you directly regarding your reservation and apologise for any inconvenience experienced.

Kind regards

FCTG Team