EC
Emidio C

1 reviews | Active since Feb 2018

04 Dec 2019, 19:37

False advertising, sales

Had a consultant provisionally book a cruise for December, had to pay a dep which we asked if was refundable, he said yes . On cancellation more than 90 days ahead of time , we get told non refundable??? *** ?

0
Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply04 Dec 2019, 22:41
Official
Dear Emidio C

We would like to get to the bottom of the matter for you and would appreciate discussing your concerns directly. 

Please provide us with more detail on our Customer Experience email ***. We are unfortunately unable to see any contact details for you. 

-K.T