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Allan D

1 reviews | Active since Jun 2022

27 Jun 2022, 19:01

Exemplary customer service.

The friendly and professional service provided by Mrs Marcelle Van Rheede of Flight Centre West Coast Village was an example of excellent customer service.Her after hours support after our flight from Zanzibar was changed was well managed by her,ensuring a seamless stress free transfer from resort to airport. Marcelle stayed in contact with us well into the early hours of the morning to make sure that we were fully informed.From Allan and Joanne Davis.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply27 Jun 2022, 19:27
Official
Dear Allan,
It is such a pleasure to receive this shining review of the service that you received from  Marcelle. We will definitely share it with her, her peers and senior management so that she may be recognised for her excellent service delivery.
~R.N.