SS
Stacey S
1 reviews | Active since Mar 2018
02 Jul 2020, 14:43
Excellent service in going the extra mile
We received such excellent service from Flight Center Rosebank. The Team Leader Christine Sing, was constantly in communication with us with regards to our booking.
When we unfortunetly had to cancel, Christine was ontop of things informing us every step of the way.
We were pleasantly suprised to receive our refund much sooner then we expected.
We are ever greatful to Christine for making our booking such a pleasure during this difficult time.
Helpful (0)
Replies (1)0
Replies (1)
Flight Centre South Africa's replyOfficial
02 Jul 2020, 15:04Dear Stacey S
Thank you for sharing your Flight Centre experience with us. Reviews such as your own mean the world to our team and we know that Christine will be delighted to receive your positive feedback. It has been our greatest pleasure assisting you with your refund application. We understand that these are extremely challenging times for our customers and we are delighted to hear that Christine is in a position to support you.
We will ensure that Christine is recognised for creating a positive customer experience consistent with our core values.
We appreciate your support of both Christine and Flight Centre.
Take care and stay safe
~ Kim
Thank you for sharing your Flight Centre experience with us. Reviews such as your own mean the world to our team and we know that Christine will be delighted to receive your positive feedback. It has been our greatest pleasure assisting you with your refund application. We understand that these are extremely challenging times for our customers and we are delighted to hear that Christine is in a position to support you.
We will ensure that Christine is recognised for creating a positive customer experience consistent with our core values.
We appreciate your support of both Christine and Flight Centre.
Take care and stay safe
~ Kim
Flight Centre South Africa's reply02 Jul 2020, 15:04
Official
Dear Stacey S
Thank you for sharing your Flight Centre experience with us. Reviews such as your own mean the world to our team and we know that Christine will be delighted to receive your positive feedback. It has been our greatest pleasure assisting you with your refund application. We understand that these are extremely challenging times for our customers and we are delighted to hear that Christine is in a position to support you.
We will ensure that Christine is recognised for creating a positive customer experience consistent with our core values.
We appreciate your support of both Christine and Flight Centre.
Take care and stay safe
~ Kim
Thank you for sharing your Flight Centre experience with us. Reviews such as your own mean the world to our team and we know that Christine will be delighted to receive your positive feedback. It has been our greatest pleasure assisting you with your refund application. We understand that these are extremely challenging times for our customers and we are delighted to hear that Christine is in a position to support you.
We will ensure that Christine is recognised for creating a positive customer experience consistent with our core values.
We appreciate your support of both Christine and Flight Centre.
Take care and stay safe
~ Kim