HC
Helen C
1 reviews | Active since May 2023
15 May 2023, 12:37
Excellent service
I recently had to cancel a trip booked online because of a tragedy that had occurred in my family. I found the staff at Flight Centre's online refunds department very efficient and professional. My refund was arrangement seamlessly and as quickly as possible. Special thanks to Khanyile, who I dealt with mostly, for his excellent service and the compassion shown to me at this difficult time I and my family are experiencing.
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Flight Centre South Africa's replyOfficial
15 May 2023, 12:44Dear Helen,
Thank you for taking the time to rate the level of service you received from our online team and Khanyile, we're proud to read that they supported you fully during this difficult time and did everything they could to ensure the process does not add any additional stress during this difficult time.
We're sending you all the positivity we can during this difficult time for you and your family.
Thank you for your support and take care.
~A.C
Thank you for taking the time to rate the level of service you received from our online team and Khanyile, we're proud to read that they supported you fully during this difficult time and did everything they could to ensure the process does not add any additional stress during this difficult time.
We're sending you all the positivity we can during this difficult time for you and your family.
Thank you for your support and take care.
~A.C
Flight Centre South Africa's reply15 May 2023, 12:44
Official
Dear Helen,
Thank you for taking the time to rate the level of service you received from our online team and Khanyile, we're proud to read that they supported you fully during this difficult time and did everything they could to ensure the process does not add any additional stress during this difficult time.
We're sending you all the positivity we can during this difficult time for you and your family.
Thank you for your support and take care.
~A.C
Thank you for taking the time to rate the level of service you received from our online team and Khanyile, we're proud to read that they supported you fully during this difficult time and did everything they could to ensure the process does not add any additional stress during this difficult time.
We're sending you all the positivity we can during this difficult time for you and your family.
Thank you for your support and take care.
~A.C