LG
Louise G
1 reviews | Active since Aug 2019
26 Aug 2019, 13:25
Excellent customer service
Sherrine Collins from Flight Centre, Clearwater Mall has gone beyond the call of duty. My husband had a heart operation and we could not make our flight to Sydney in September. She wheeled and dealed to make this flight happen for us next year March 2020. The best and friendliest service that we have ever received from a travel agent. Thank you Sherrine
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Flight Centre South Africa's replyOfficial
26 Aug 2019, 14:03Dear Louise
Thank you for sharing such positive feedback with us regarding your experience with Sherrine. We are delighted that Sherrine was able to assist you at a time where we are sure you had many things going on. Our greatest purpose is that we deliver an amazing customer experience and we take this commitment extremely seriously.
We trust that your husband is on the mend and that you have a great trip next year!
~K.T
Thank you for sharing such positive feedback with us regarding your experience with Sherrine. We are delighted that Sherrine was able to assist you at a time where we are sure you had many things going on. Our greatest purpose is that we deliver an amazing customer experience and we take this commitment extremely seriously.
We trust that your husband is on the mend and that you have a great trip next year!
~K.T
Flight Centre South Africa's reply26 Aug 2019, 14:03
Official
Dear Louise
Thank you for sharing such positive feedback with us regarding your experience with Sherrine. We are delighted that Sherrine was able to assist you at a time where we are sure you had many things going on. Our greatest purpose is that we deliver an amazing customer experience and we take this commitment extremely seriously.
We trust that your husband is on the mend and that you have a great trip next year!
~K.T
Thank you for sharing such positive feedback with us regarding your experience with Sherrine. We are delighted that Sherrine was able to assist you at a time where we are sure you had many things going on. Our greatest purpose is that we deliver an amazing customer experience and we take this commitment extremely seriously.
We trust that your husband is on the mend and that you have a great trip next year!
~K.T