End days for this type of travel agency.

Always saying they can better any price, I put them to the test. Got my itinerary from an internet site, Travelstart, the perfect route, timing and reasonable price. My wife took the print-out to the Gardens Centre branch during her lunchtime. They came back with a R200 saving, I thought it was a waste of time but let them carry on with it anyway. By the time she went back a couple of hours later that afternoon to pay, the tickets went up. Both tickets would now cost us a little over R10 000 more. There was some squirming and assurance that Flight Center always honours the price quoted. Then from that, they asked me to send a screen grab of the Travelstart site from my computer, but by that time the tickets started hiking on the site too. If I didn't waste time with Flight Centre I could have bought the tickets the day before from Travelstart. Besides wasting time and not doing what they said they could do, they turned the whole thing back on me implying that my screen grab was **** in order to fool them into believing my original lower price. All this even though they also had the original lower price a few hours earlier. That was the final insult to their insanely useless service. Besides the thought of making bogus screen grabs is something I would never have thought of while planning a trip, being dishonest on that scale goes totally against my every being. It's fitting how I always thought, when passing any Flight Centre, how cheap they look, they are the Wimpy bottomless cup of **** coffee of the travel industry. It's also the final nail in the coffin for any future dealings with travel agents, from here onward I'll carry on booking flights online.