IB
Ilze B

1 reviews | Active since Mar 2022

22 Mar 2022, 17:24

Dont waste money on Flight Centre

The worst experience of my life! Have been struggling to make a booking with an open ticket for over a month now and still ongoing. Dont waste money on them, rather book direct.

0
Replies (2)
Flight Centre South Africa
Flight Centre South Africa's reply22 Mar 2022, 18:51
Official
Dear Ilze
Thank you very much for reaching out to us. Please accept our sincere apologies for the level of service you have experienced. A Customer Experience Expert will be in contact with you to further assist. ~T.M
Flight Centre South Africa
Flight Centre South Africa's reply25 Mar 2022, 12:06
Official
 Dear Ilze  

Thank you very much for reaching out to us. 

On behalf of Flight Centre Travel group, please accept our sincere apologies for the service you have received. We assure you that this is not the level of service we aspire to. 

Our records indicate that your amended travel requirements have been concluded by our Online team. 

We trust that you will find the above in order and remain at your disposal. 

Kind Regards ~T.M