Don't ever use Flight Centre

Dreadful. I paid R5000 for a flight I couldn't take due to the BA/Comair debacle. & weeks later I am still waiting for my refund which Flight Centre insists they have paid but of which there is no record. The flight was to get to my elderly father who is undergoing serious surgery. FC couldn't care less. They got the money back from BA within 24 hours, but they still haven't refunded me 2 months later. Miraculously they just don't know where they put it. *****.