Dissappointing Service

Just a massive thank you to Flight Centre South Africa (Flight Center Walmer Park) for the MOST USELESS AND EXPENSIVE services. In the process of securing our honeymoon trip, it is STRONGLY ADVISED/ RECOMMENEDED/SUGGESTED to travel to Cape Town to have a Spanish VISA done. Now I understand that Flight Centre is not a VISA application enquiries office, but I ask this question, "Why confidently guide us to Cape Town for a Spanish VISA?" When we get here (after spending an additional R7000 to extend our stay due to National Shutdown), 10minutes before our scheduled appointment slots we are told, you don't need a Spanish VISA, you need an Italian VISA! Also, just to add insult to my frustrations and my fiance that's having a breakdown, it's said that we could have done this is PE where we are from!

So thank you Flight Center Walmer Park for your absolutely **** services. You have positively convinced a 1st time traveller to never recommend you to anyone wanting to go abroad, you have positively convinced me to NEVER use your services again and you have positively convinced me that it would be cheaper to render self services in this regard.

Thank you for nothing!

Disclaimer: I suggest you don't call me or my fiance to express your sympathetic apologies!