1 reviews | Active since Jul 2024
Disgusting Flight Centre Enquiries Centre!
Phoned Flight Centre help/ enquiries/ booking, line on Saturday 10th October 2026, 9h40. Held on for 40 minutes. No response!!!! I eventually cut the call. Listened to music...fir 40 minutes. Wasted my time and airtime. No system response that we are sorry for the long wait and we will get back to you.. If you like speaking to a human, like I do, this is the worst service ever!! If this is there before sales service will hate to see the after sales service! Disgusting
Good day, William S.
Thank you for taking the time to share your experience with us, and please accept our sincere apologies for the frustration and wasted time caused by this call. Waiting 40 minutes without any response or acknowledgment is simply not the standard of service we aim to deliver, and we completely understand your frustration.
We would really like the opportunity to turn this experience around for you. Please could you send an email detailing your travel enquiry to ***, and we will ensure this is picked up and assisted with promptly.
We appreciate your feedback, as it helps us identify where we need to improve, and we hope to have the opportunity to restore your confidence in our service.
~C.M
Good day, William S.
Thank you for taking the time to share your experience with us, and please accept our sincere apologies for the frustration and wasted time caused by this call. Waiting 40 minutes without any response or acknowledgment is simply not the standard of service we aim to deliver, and we completely understand your frustration.
We would really like the opportunity to turn this experience around for you. Please could you send an email detailing your travel enquiry to ***, and we will ensure this is picked up and assisted with promptly.
We appreciate your feedback, as it helps us identify where we need to improve, and we hope to have the opportunity to restore your confidence in our service.
~C.M