Disappointing and Unprofessional

I booked flights through Flight Centre in Stellenbosch Square. Upon going through these reviews, I see that I was not the only one displeased with the service provided by Petrie van der Merwe. I had to continuously follow up on everything requested, as it seemed too much of an inconvenience for him. Upon booking the tickets, I realised that the luggage allowance was different for the connecting flights, which I believe should have been made clear before booking. When pointed out, however, Petrie seemed unsure what to do with himself - he had already received his money from me, why should he bother, I guess? When I went into Flight Centre to talk to him, he was incredibly rude and unprofessional (maintaining his attitude throughout this entire booking process ,I guess). He complained that he had been too busy to really respond to any of my messages, which I'm sorry to say is not my responsibility, as I do believe that is his job. While I am willing to accept that the baggage allowance is difference, please don't come to me with stories; he first said that these are the rules when departing from Europe. I have lived all over Europe and can tell you that is not true. When this was pointed out, he said that it's the rules for Turkish Airlines - which is it then? I left and the Flight Centre staff thought that it would be appropriate to glare at me through the window when I walked by again later. However, it was my mistake for going to a travel agent. I thought that it would make the process easier, since I had to book the flights sooner than expected and I wanted someone else to take care of it. I will not make that mistake again and I look forward to continuing with the modern age and booking my flights online directly through the airlines.