Disappointed with Flight Centre service

In February of 2019 I purchased flight tickets at Flight Centre Expo. The travel agent was from Sea Point. All payment and documents was well handled. Unfortunately while in India, my one internal flight was cancelled due to the airline being liquidated. Initially I was told to wait about 12 weeks to be reimbursed for that flight. I had to rebook which in itself was very traumatic. The agent initially did communicate and then hardly ever as she indicated that they were waiting to be paid by Jet Airways the liquidated airline. To date I am still waiting to be paid. Disappointing service. Further insurances do not cover if an airline liquidates.