MB
Margot B
1 reviews | Active since Jan 2020
01 Apr 2020, 17:10
Customer Service
I would like to take this opportunity to say a big thank you to Susan Zambwe & especially to Jennifer Hare who communicated with me as efficiently as possible bearing in mind the craziness of the covid-19 situation. I received my travel voucher valid for 1 year & Jennifer explained the details & put me at ease.
Thank you for your excellent customer service. Please be sure to show these ladies this e-mail as a job well done always makes you feel like you are doing a sterling job.
Keep safe & healthy.
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Flight Centre South Africa's replyOfficial
01 Apr 2020, 17:33Dear Margot B
A kind email goes a very long way and we know both Susan and Jennifer will be so thrilled to know they had made an active difference in your experience. We appreciate that you had taken the time to share your experience and to ensure that excellent service does not go unnoticed.
~E.M.
A kind email goes a very long way and we know both Susan and Jennifer will be so thrilled to know they had made an active difference in your experience. We appreciate that you had taken the time to share your experience and to ensure that excellent service does not go unnoticed.
~E.M.
Flight Centre South Africa's reply01 Apr 2020, 17:33
Official
Dear Margot B
A kind email goes a very long way and we know both Susan and Jennifer will be so thrilled to know they had made an active difference in your experience. We appreciate that you had taken the time to share your experience and to ensure that excellent service does not go unnoticed.
~E.M.
A kind email goes a very long way and we know both Susan and Jennifer will be so thrilled to know they had made an active difference in your experience. We appreciate that you had taken the time to share your experience and to ensure that excellent service does not go unnoticed.
~E.M.