GB
Gosia B

1 reviews | Active since Jan 2021

17 Jan 2021, 19:51

Brilliant and working effectively during covid-19 thanks to Rosemary Norman

I wholeheartedly recommend Flight Center Shop 8 West Coast Village, Bloubergstrandt in Cape Town and Travel Expert Rosemary Norman, who quickly and effectively helped us return to Poland at a time when major carriers canceled most of the flights from South Africa. The race against time and numerous limitations related to covid-19 and the disappearing connections were a huge stress for us, which was offset by Rosemary's full professionalism, speed of action and the desired knowledge of where and how to travel during the coronavirus. With such a Travel Expert, you can travel the world in all circumstances. I highly recommend

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply17 Jan 2021, 20:29
Official
Dear Gosia B

We greatly appreciate such a glowing review of Rosemary and the support that she afforded you during a tricky time. Travel now comes with a fair amount of complexity and nothing is of greater importance than ensuring our customers are supported 24/7. We are delighted to hear that this was your experience with Rosemary and Flight Centre. 

We will ensure that Rosemary is recognised for creating a positive and memorable customer experience. 

We appreciate your support of Flight Centre and look forward to playing a role in your future travel plans. Until then, take care and stay safe. 

~Kim