BP
Byron P

1 reviews | Active since Jul 2020

21 Jul 2020, 12:17

Big thanks to Genevieve Mahomed at Flight Centre!

I write this review in unconditional support and sincerity to Genevieve Mahomed; an outstanding agent at Flight Centre, Gateway mall, Umhlanga, KZN.

I am a new hire at a leading pharmaceutical company based in the US. I got stuck in SA due the travel restrictions imposed to prevent the spread of the COVID-19 virus after returning to take the necessary step of validating my VISA.

I was in a state of concern after multiple attempts to secure a flight back to the US to start my research. It was just luck that I was put through to Genevieve when I called Flight Centre. Genevieve was helpful, knowledgable and supportive through the whole process, which got me where I needed to be. I describe it as "luck", because the level of compassion I received is certainly very rare!

I encourage anyone looking for a great travel agent to reach out to Genevieve.

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Replies (1)
Flight Centre South Africa
Flight Centre South Africa's reply21 Jul 2020, 12:36
Official
Dear Byron P 

Your compliment and the sincere generosity with which it was written and shared has genuinely made our day and we know it will mean the world to Genevieve. 

We know that Genevieve truly is a gem and we cannot thank you enough for entrusting both Genevieve and Flight Centre with your safe return, during this unprecedented time. The recognition you have shared here will be shared with Genevieve's peers to ensure she is celebrated. 

~Emily