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Replies (2)
Flight Centre South Africa's replyOfficial
11 Jul 2023, 12:36Dear Errol,
Thank you for taking the time to provide us with your feedback. Refunds are always dependent on the airline and the rules of the tickets which unfortunately we don't have control over and would rely on the feedback from them. Our Customer Experience team would like to get to the bottom of this for you and provide feedback.
Please expect direct communication from them.
~A.C
Thank you for taking the time to provide us with your feedback. Refunds are always dependent on the airline and the rules of the tickets which unfortunately we don't have control over and would rely on the feedback from them. Our Customer Experience team would like to get to the bottom of this for you and provide feedback.
Please expect direct communication from them.
~A.C
Flight Centre South Africa's reply11 Jul 2023, 12:36
Official
Dear Errol,
Thank you for taking the time to provide us with your feedback. Refunds are always dependent on the airline and the rules of the tickets which unfortunately we don't have control over and would rely on the feedback from them. Our Customer Experience team would like to get to the bottom of this for you and provide feedback.
Please expect direct communication from them.
~A.C
Thank you for taking the time to provide us with your feedback. Refunds are always dependent on the airline and the rules of the tickets which unfortunately we don't have control over and would rely on the feedback from them. Our Customer Experience team would like to get to the bottom of this for you and provide feedback.
Please expect direct communication from them.
~A.C
Flight Centre South Africa's replyOfficial
18 Jul 2023, 10:22Dear Errol.We have made several attempts to reach you in a bid to investigate and address your concerns, however, you have received no response to date. Kindly note that we will be closing this matter and marking it as resolved. Should you wish to bring this matter to our attention at a later date, we remain available to assist you.
~C.M
~C.M
Flight Centre South Africa's reply18 Jul 2023, 10:22
Official
Dear Errol.We have made several attempts to reach you in a bid to investigate and address your concerns, however, you have received no response to date. Kindly note that we will be closing this matter and marking it as resolved. Should you wish to bring this matter to our attention at a later date, we remain available to assist you.
~C.M
~C.M